Many persons who begin using their 1st hosting account, or switch companies, frequently have queries in regards to how particular procedures are completed or experience difficulties when setting up various things like emails, website settings, etc. That’s why, a lot of web hosting providers have prepared documentation with popular questions and problems in order to help their customers obtain info swiftly and easily. As a result, the client service team representatives can devote more time to real issues that some customers may be facing, because the solution for the smaller things will already be available on the Internet and customers will be able to deal with them without having to contact the customer support staff. Having exhaustive documentation is truly important, particularly for new clients with no prior experience whatsoever, as the hosting service entails an immense number of functions and many individuals can get confused about what action to take. A good information repository can both help you carry out the operations that you wish and become aware of how the web hosting service works in general.

Extensive Online Documentation in Hosting

All hosting that we are offering feature an in-depth knowledge base where you can find everything you need to know about your hosting account. Regardless of whether you desire to set up a brand new MySQL database, to redirect a domain using an .htaccess configuration file or to set up an e-mail account on your personal computer or cellular phone, you can simply read our step-by-step help articles and all the info that you require will be there. When you visit a given section of the Hepsia Control Panel, you will see articles that are dedicated to the functions that can be accessed through it. If you’d like to check the full article archive and get acquainted with all the functions that Hepsia is offering, or only to read generic information about the web hosting service, you can examine the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our very best to cover any predicament that you may possibly face, but if you don’t find the info that you wish, you can always touch base with us, as our techs are at your disposal 24-7-365.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers feature comprehensive online technical documentation where you will find info about all the functions that our in-house developed Hepsia Control Panel offers, in addition to solutions to various questions and predicaments that you might confront. All installation guides contain thorough specifications, which goes to say that you won’t have to worry about overlooking something if you are planning to export a database, for example. The troubleshooting articles encompass a number of feasible causes of particular issues and the solution for each and every one of them, so if you’re not able to send emails although you have the correct settings, for instance, you can quickly find out what the reason may be and recover the issue with a few mouse clicks in your email client. As the Hepsia Control Panel offers quite a lot of features, you’ll be able to find relevant articles in each of its sections. If you would like to look through all help articles, you can use the Help menu, which is located in the top right corner of the page.