Service Uptime Guarantee in Hosting
Using a hosting account through our company, you'll be able to enjoy 99.9% server uptime. We've essentially wiped out the downtime due to the fact that we use an advanced cloud hosting platform and we do not run everything on one server as the vast majority of providers do. Rather, we run each and every service on an independent group of web servers, so your files, emails, databases, etcetera, will be handled by different servers. This way, we're able to also balance the load a lot more efficiently and ensure the stable functioning of your Internet sites at all times. The availability of the web servers is guaranteed by a number of backbone Internet providers and diesel powered backup generators, so your sites will be operational no matter what. We also have administrators keeping track of the servers 24 hours a day, which includes weekends & holidays, and they will handle any unanticipated issue which could show up.
Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for each and every semi-dedicated server package acquired through our company. You can forget about your web site being unavailable for whatever reason since we use a top-notch cloud web hosting platform with a custom-built load balancing system. Instead of handling everything on just a single server and risking one service to take everything down, we have allocated the various services among their own clusters of servers. Basically, your databases, files, emails, statistics, and so on, are addressed by independent clusters, and so the failure of one machine has no influence on the overall service or on your Internet websites. A number of backbone Internet providers and diesel powered backup generators ensure that infrastructural problems are not going to affect your sites either. We also have hardware and software firewalls and a qualified team of professionals to keep track of the incoming & outgoing traffic and to respond to each software issue 24/7.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server packages have a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by a number of Internet providers and diesel backup generators. Additionally, we use new hardware for the physical hosting servers in which the VPS accounts are created to steer clear of any probability of hardware malfunction and every part has been tested thoroughly. The integrity of your data is guaranteed by using enterprise-level hard disk drives working in RAID and the uptime warranty time includes all routine maintenance procedures, so your Internet sites will be working virtually without any disruptions. Our competent professionals will resolve quickly any software issue that may appear, so even if there is an issue with a different VPS server account on the physical server, your VPS isn't going to be affected. The server uptime is listed on our website and not hidden in our Terms of Service simply because we can keep our promise and provide an incredibly stable hosting service.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated packages come with a 99.9% hosting server and network uptime warranty and routine maintenance procedures are included in the other .01% of the time. We test out every single server extensively before we hand it over to the customer and we employ new hardware components to avoid any probability of hardware problems. Any unexpected software difficulties can be resolved right away by our system administrators as they keep an eye on all website hosting servers 24/7. To prevent infrastructural problems, our data center facility in the downtown area of Chicago takes advantage of powerful diesel backup generators, while the connection to the machines is guaranteed by redundant fiber lines from various backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your are flooded, we can take action immediately and filter the unwelcome traffic before it reaches your dedicated server and interferes with the proper operation of your Internet sites.