Live Chat Support in Hosting
As we believe that a lot of problems are often resolved when you chat with a live person, we offer a live chat service for all of our prospective and active clients. Our chat is accessible every single day and our customer support representatives can assist you with a number of questions and issues. In case you aren't our customer yet, you're able to find out more about our hosting plans and the web hosting platform in general so as to make sure that your web sites will operate effectively on our servers. If you already have an account and you have some questions or you experience any kind of troubles with any of our services, you can join us on the live chat and we will provide you with the necessary information or assist you to troubleshoot the problem. You will need to open a trouble ticket for some issues that require longer time or the assistance of a system administrator, but for a number of standard problems you'll receive help right away.
Live Chat Support in Semi-dedicated Servers
We provide you with live chat support as part of our services, therefore any time you have any kind of questions regarding our semi-dedicated servers, you will be able to talk with our customer support team at any time regardless if you've already purchased an account or not. Generally, the chat service is for pre-sales, billing and general questions and problems, yet we will assist you with many tech questions too. We will help you pick the right plan for your websites in case you don't have an account yet, we can answer all the billing questions or concerns you could have or we can help you with installing your new email address on your personal computer or smart phone - all the abovementioned will be done promptly as our live chat service is online all the time, every single day. No matter when you need help, you are able to talk with a representative and save time and effort.