A 99.9% Server Uptime
The benefit of establishing your own hosting platform is that you do not have to worry about compatibility – you set up a particular set of software tools in such a manner so as to be compatible with a defined set of hardware parts. The end result is something significantly more solid and dependable, as there are much less potential chances of failure. We have set up our cloud hosting system atop time–proven hardware elements together with a significantly modified version of SELinux in order to set up a really risk–free environment for your personal sites.
That is the reason why, with each of our hosting plans we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
If you’d like to offer a top–class web hosting service, you can scarcely count on the default network configuration in a datacenter. We have set up our very own custom internal network in order to ensure an extra–fast connection speed with the rest of the world.
And because of this, no matter which datacenter facilities you choose: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have done our best to minimize all potential risks with our cloud hosting plans and although our company provides top–quality client support, there are instances when the customer simply isn’t happy with what we offer. Or he needs to migrate to a more robust web hosting service, such as a VPS server or a dedicated server.
This is why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you are not pleased, you will receive a reimbursement.
24/7 Technical Support
When you run a web hosting firm, your tech engineers are of primary importance. This is why we have attentively assembled a very experienced group of tech support engineers, each with many years of expertise behind his back. With their help, our company offers 24x7 support with all our web hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All enquiries are responded to in under 60 minutes and our average ticket response time is just twenty minutes!