Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance crew is qualified to swiftly attend to all our hosting users’ requests and advice inquiries. Through our ticketing system, you’ll be able to supply your request and a support team representative will, no doubt get back to you in less than max one hour. In fact, practice has confirmed that the typical response period is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You are able to email us 24x7x365 with any problem you have got in connection with our offerings. Now we have professionals working on daily basis to provide assistance any time needed. You can utilize the ticketing system or send us a message whenever you want, alternatively you can pick–up the telephone or make use of the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has integrated a complete information base into the Control Panel so that you could acquire useful step by step instructions whenever you want. Each area of the Control Panel has its own contextual help area displaying a list of how–to posts. We have also organized movies to supply you with a much better idea of exactly how to conduct any presented activity.