1 hour ticket response
Prompt support is our fundamental concern and that’s why we’ve got a team of expert technicians who are prepared to provide a quick answer to any question that you may possibly have. Just submit your tech support ticket from the Site Control Panel and we’ll respond back to you within 1 hour at the latest. As a matter of fact, we work hard and aim for a 20–minute ticket response time.
An Excellent Customer Service
We’ve got a team of web hosting support engineers who are ready to reply to all your queries whenever you need help. Most of our customer support staff representatives have lots of years of experience in the hosting arena, which implies that you can always rely on prompt and comprehensive answers to your questions.
An Intuitive Help Center Section
To help you get a quick tip on how to use a specific feature, we have incorporated a very intuitive Help section in the Site Control Panel. You can browse through a big selection of web hosting account management articles and website management articles, have a peek at our F.A.Q. archive or watch our step–by–step video tutorials.
